Move web session replay from a cloud-only product to a self-hosted UX toolkit with no vendor session cap.
“Unlimited” means TraceUX does not meter sessions. Your server capacity, storage, and retention settings still apply.
Smartlook combines recordings with event analytics in a hosted product. TraceUX trades funnels and native mobile capture for first-party storage, a simpler deployment, and a wider set of user communication tools.
Web product teams leaving Smartlook that want replay, feedback, support, release communication, and operational context in one self-hosted tool.
A practical comparison of the jobs teams commonly move to TraceUX.
| In Smartlook | In TraceUX |
|---|---|
| Web session recordings | rrweb-powered DOM replay stored on infrastructure you control |
| User identification | Attach a user identity to the complete session after sign-in |
| Event context | Activity markers, custom events, browser logs, and session-linked Slack alerts |
| Feedback | Contextual surveys plus written responses connected to the replay |
| Cloud subscription limits | No required account, per-seat fee, or vendor-enforced recording quota |
TraceUX does not require a hosted account, charge per seat, or stop recording at a monthly vendor quota. You provide the Linux host and storage, and you decide how long to retain sessions. That makes the tradeoff explicit: predictable infrastructure you operate instead of a usage-based SaaS bill.
Run both trackers briefly, verify your data, then retire the old one.
Install the single Go binary on a Linux host. SQLite is embedded, so there is no separate database service to provision.
NPM (Recommended): install @trace-ux/tracker and connect your site key and server URL. Script tags and Google Tag Manager are alternatives for sites without a bundler. Keep the old tracker temporarily while you validate new recordings.
Mask sensitive fields, choose your retention window, and confirm that sessions, feedback, and logs arrive as expected.
Once TraceUX is working in production, remove the previous vendor snippet so each visit is recorded only once.
TraceUX has no required SaaS subscription, per-seat charge, or vendor-enforced session quota when you self-host it. Your practical capacity depends on the server, storage, retention, and recording settings you choose, so infrastructure is not literally cost-free.
On the TraceUX server and storage you operate. You choose the collection endpoint, retention policy, and masking rules instead of sending recordings to a hosted analytics vendor.
No. TraceUX records websites, including mobile web, but does not ship native iOS or Android SDKs. It is a Smartlook alternative for web applications.
Existing Smartlook recordings cannot be imported. Install TraceUX alongside Smartlook, validate capture, and then remove Smartlook when you are comfortable with the new data.